FOOD TRENDS

KFC LAUNCHED CONTACTLESS LOCKERS FOR CONSUMER

KFC has introduced contactless pick-up lockers at four restaurants in Japan. Customers can collect their fast food contact-free by ordering on KFC’s app and then entering their order code to open the locker. KFC began trialing the lockers on Tuesday at four restaurants in Japan, including two in Tokyo. The fast food giant said it plans to roll out the lockers on a larger scale in Japan in the future.

KFC uses similar lockers at an outlet in Moscow that it has dubbed a “restaurant of the future.“ The automated store, which has minimum human contact, uses conveyor belts and robots to put food orders in lockers at the front of the store.

Customers retrieve their food using a code, and can pay either by card or using a biometric facial recognition system.

KFC’s Singapore sites also added lower-tech contactless collection in March where customers order on their app and collect their food from a designated table.